Terms and Condition for Ionspeconline.com

Change order after order place and payment made

Please Whatsapp 60123600557 within 1 hour. The seller will communicate with you for the order change. Any balances will have separate arrangement.

* If payment via Paypal, there will be 5% non-refundable from the total amount. Please refer to Paypal refund policy.

Cancel the order after the item is ship out

Once the order’s item was packed and has been sent to logistic center. The order is not allow to be cancelled and no refund will be processed.

Change of mind after received the item

Once the order’s item was packed and has been sent to logistic center. The order is not allow to be cancelled and no refund will be processed.

Damaged item received

All item shipped out will go through the quality check before send out and well protected during the packaging. If the products is damage during the shipping process. Do let us know and communicate with  60123600557  for more information.

Is Ionspec have any warranty?

Yes, We have the warranty for the NEGATIVE ION Contain and effect on the spectacle frame under IONSPEC brand. If within 10 years, the negative ion reading dropped below 500cc, we can replace with new pair of Ionspec frame (If the model is discontinued, we may replace with same category of products)

Other WEAR and TEAR parts and components are not covered with any warranties.

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